Privacy Policy
At Confident Housing Co-operative Society Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following information when you contact us or submit an enquiry:
- Full Name
- Phone Number
- Email Address
- Residential Address (if provided)
- Property preferences
- Membership enquiry details
- Any information you voluntarily submit through our forms
We may also automatically collect certain technical information, including:
- IP Address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Cookies and browsing data
2. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Arrange site visits
- Process membership enquiries
- Provide project updates and promotional offers
- Improve our website and customer experience
- Send important service-related communications
- Comply with legal and regulatory obligations
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyse website traffic
- Improve website performance
- Enhance user experience
You can disable cookies through your browser settings; however, some website features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Authorised employees and representatives
- Trusted service providers assisting in website operations
- Government or regulatory authorities when required by law
- Legal advisors or auditors where necessary
All third parties are expected to maintain the confidentiality of your information.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from:
- Unauthorised access
- Loss or theft
- Misuse
- Disclosure
- Alteration
- Destruction
While we take reasonable precautions, no online system can guarantee complete security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Respond to your enquiries
- Provide requested services
- Meet legal, accounting, or regulatory requirements
- Resolve disputes and enforce our agreements
When no longer required, your information will be securely deleted or anonymised.
7. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your personal information where applicable
To exercise these rights, please contact us using the details below.
9. Children's Privacy
Our website and services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Confident Housing Co-operative Society Limited
Phone: +91 95383 21100